Mine auto renewed successfully for the first time this summer. I’ve always had to do it manually before regardless of whether I had set up automatic renewal or not.
That’s interesting, are you a red member too? I just double checked and mine didn’t.
Maybe they just stopped it for season ticket holders and for any other memberships they have? This year we had to chose which match option we wanted - you could opt for just the 19 matches in the PL, or pay for the full 23 matches, which includes the CL group stage, so auto renewal was scrapped for this reason.
@shamrockgooner silly question but had your credit card expired?
Nah that wasn’t it but I’m not too bothered it didn’t renew, more so that i now can’t get past the payment to do it myself.
Silver. I was watching carefully for it because of the danger of losing it.
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My Platinum I have to do manually every season. I also have a Red membership and a Junior, the Red and Junior failed (card expired) and I got emails advising the failure. Logged in (something like 2000 in a queue), but then manual payment went through without issue.
Just done it at the desk in work with zero problems 
People been saying if you have multiple memberships paid for with the same card then they will fail the lesser one(s).
Really stupid from the club if so, plenty of parent and child scenarios if nothing else.