I ordered a 4k tv from amazon last week and it was supposed to arrive on Sunday, it never showed up and so I looked on amazon and it said it’s been delayed and would now be arriving Tuesday (as in yesterday) and it still never turned up, so I contacted them about it and they’ve given me a refund which is fair enough,
but my question is would you keep it or send it back if it suddenly turned up?
Normally I’d agree if it was a small independent shop but not when it’s Jeff Bezos who just built a house with 26 bathrooms and has a net worth of £110bn lol
Amazon and Jeff will survive the loss and they’ve probably written it off already as shammy said
This happened to me twice on ebay. I waited > 3 months for delivery and requested refunds. Soon after receiving the refunds, the items arrived.
I told the seller and told them to charge me again. They responded that if I was happy with the service, I should send them the money via paypal. I don’t have paypal account and since that was the only option, I kept both the money and the items.
I was more than willing to pay them as that was the fair thing to do, but delivery and chargebacks are responsibility of the seller. If they haven’t set up a good system, I am not going to go out of my way to do it for them.